As we have partnered with third party courier companies, we can’t give assurances of exact delivery date. However, please provide expected delivery date on order page. We will try our best that it reaches on or before the expected delivery date.
Yes, For Bangalore exact day delivery is possible through Bike or Cab at additional cost. Please whatsapp us on +91 81050 96765 for further information.
In case order is cancelled from our end due to unforeseen circumstances, amount will be credited to you within 7-8 days.
The refunded amount is credited back by using the original payment method.
We do the packaging as per industry standards to minimize the chances of damages during transit. However, if you receive any damage product please email at [email protected] or whatsapp us at: +91 81050 96765 within 48 hours of receiving the product. In this case we either give a replacement or store credit.
In case wrong item is delivered, we will send correct item and arrange pickup for the wrong item you received earlier. You would not incur any delivery expenses.
Please check with the other members of family/neighbors or security guard. Sometimes, delivery guys drop it with security. In case you can’t locate it please whatsapp us on +918105096765 within 24 hours.
The delivery partner attempts 3 delivery before returning it to origin. However, it can also return due to wrong or incomplete address or non availability over Phone.
In such cases, we can Ship the parcel again once we get it back: In that case, two-way shipping charges will be applicable.
In very rare cases, unforeseen delays due to operational challenges might occur. Please bear with us in such situations.
Our team would try their best to deliver on time, but certain situations like operational issues, local festivals, natural disturbances etc. which are beyond the control of our courier partners or us. Hence, delays may happen.
No refund can be provided in such situation.
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